Accessibility Statement for STACK at Edina service

Website accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This accessibility statement applies to:


This website is run by Edina directorate within Information Services Group (ISG) at The University of Edinburgh. We want as many people as possible to be able to use this service. For example, that means you should be able to:


·         zoom in up to 200% without the text spilling off the screen, with the website utilising reflow accordingly;

·         using your browser settings, change colours, contrast levels and fonts while retaining most functionality;

·         browse and search the site without encountering any pop-ups;

·         use the website without encountering any time limits.

We’ve also made the website text as simple as possible to understand.

Customising the website

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My Computer My Way

With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate:

Additional information on how to customise our website appearance

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:

Information on SensusAccess

How accessible this website is

We know some parts of this application are not fully accessible:

·         text-to-speech assistive technologies (including Job Access with Speech (JAWS) and NonVisual Desktop Access (NVDA)) are not necessarily compatible when using this website;

·         speech-to-text assistive software (for example, Dragon NaturallySpeaking) is not necessarily compatible when using this website;

·         colour contrasts do not necessarily meet the recommended Web Content Accessibility Guidelines 2.1 AA standard;

·         keyboard navigation could be clearer in informing users where they have reached on a page;

·         magnification beyond 200% may lead to reflow issues, where horizontal scrolling is necessary to see all content;

·         some text appears in italics;

·         alternative text and tooltips are not present on all non-text content;

·         background colour changes occur on some website pages, with users unable to pause or stop;

·         some parts of the application are not fully compatible with mobile accessibility functionality, including those with small screens (smaller than ten inches, for example), alongside the ability to increase font size and change colours.

Feedback and contact information

If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille:

·         email

·         telephone +44 (0)131 650 3302

·         British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the on-line BSL interpreting service.

We will consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact:

·         email

·         telephone +44 (0)131 650 3302

·         British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the on-line BSL interpreting service.

We will consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector website

Contacting us by phone using British Sign Language

British Sign Language service


contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week:


contactSCOTLAND-BSL service details.


Technical information about this website’s accessibility

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed below.

The full guidelines are available at:

Web Content Accessibility Guidelines (WCAG) 2.1 AA standard

Non accessible content

The content listed below is non-accessible for the following reasons.

Noncompliance with the accessibility regulations

The following items to not comply with the WCAG 2.1 AA success criteria:

  • Not all non-text content presented to users has alternative text

o    1.1.1 - Non-text Content

·         The way the content is presented affects its meaning, and a correct reading sequence is not programmatically determined

o    1.3.2 - Meaningful Sequence

·         Content can not be implemented using technologies without support for identifying the expected meaning for form input data

o    1.3.5 - Identify Input Purpose

·         There may not be sufficient colour contrast between font and background colours, especially where the text size is small

o    1.4.3 - Contrast (Minimum)

  • Information is conveyed as an image of text rather than as text itself, making it incompatible with screen readers and other assistive technology

o    1.4.5 - Images of Text

  • Content can not be presented without loss of information or functionality, and requires scrolling in two dimensions

o    1.4.10 - Reflow

  • Visual information to identify user interface components, such as keyboard focus, do not always have a sufficient contrast ratio

o    1.4.11 - Non-text contrast

·         Users can not control moving sequences once initiated

o    2.2.2 - Pause, Stop, Hide

·         It is not always clear to tell where you have navigated to when you are using a keyboard

o    2.4.7 - Focus Visible

·         Screen readers are not able to identify some parts of the page

o    4.1.2 - Name, Role, Value


Unless specified otherwise, a complete solution, or significant improvement, will be in place for those items within our control by October 2022.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

We are not currently claiming that there is any content outwith the scope of the accessibility regulations.

What we’re doing to improve accessibility

We will continue to address the accessibility issues highlighted, either through delivery of a solution or suitable workaround. Unless specified otherwise, a complete solution or significant improvement will be in place for those items within our control by October 2022.

Whilst we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this application

Preparation of this accessibility statement

This statement was prepared on 8th April 2022. It was last reviewed on 8th April 2022.

This application was tested by the STACK Service team in Edina, ISG, during February and March 2022, using the Internet Explorer (19041.1052), alongside Mozilla Firefox (78.11.0esr), Microsoft Edge (91.0.864.59) and Google Chrome (91.0.4471.124) browsers. Internet Explorer is still commonly used by disabled people, due to its accessibility features and compatibility with assistive technology, as shown in a UK government survey:


UK Government Assistive Technology Browser Survey.


However, a more recent world-wide usage level survey suggests the other browsers are used more widely. In particular, when using a combination of different screen readers and browsers, Chrome has increased in popularity, and is now the favoured one in overall use:


WebAIM: Screen Reader User Survey 2021


We tested:


·         Spellcheck functionality;

·         Scaling using different resolutions and reflow;

·         Options to customise the interface (magnification, font, background colour et. cetera);

·         Keyboard navigation and keyboard traps;

·         Data validation;

·         Warning of links opening in a new tab or window;

·         Information conveyed in colour or sound only;

·         Flashing, moving or scrolling text;

·         Operability if JavaScript is disabled;

·         Use with screen reading software (for example, JAWS);

·         Assistive software (TextHelp Read and Write, Windows Magnifer, ZoomText, Dragon NaturallySpeaking, TalkBack and VoiceOver);

·         Tooltips and text alternatives for any non-text content;

·         Time limits;

·         Compatibility with mobile accessibility functionality (Android and iOS).